Returns & Exchanges

At CGY Team Store, we want you to be fully satisfied with your gear. If your sports apparel or equipment doesn't meet your expectations, we offer a hassle-free return or exchange within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned gear, we will process your refund or ship your replacement items within 5-7 business days.